Comments on: Comcast issues with Affliction: Banned? http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/ Your Destination for Insider MMA News and Opinion Sun, 22 Nov 2009 09:04:09 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: LS http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-64507 LS Sun, 25 Jan 2009 07:41:53 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-64507 I tried to order the affliction fight tonight thru comcast... all we got was a black screen. We tried ordering the HD and the regular PPV. When we tried calling comcast we waited on hold for over 30 mins then the customer service rep couldnt help and hung up on us. THis isnt the 1st time we've had trouble with a comcast PPV event. I'm switching to Dish or direct on Monday I tried to order the affliction fight tonight thru comcast… all we got was a black screen. We tried ordering the HD and the regular PPV. When we tried calling comcast we waited on hold for over 30 mins then the customer service rep couldnt help and hung up on us.

THis isnt the 1st time we’ve had trouble with a comcast PPV event. I’m switching to Dish or direct on Monday

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]]> By: LS http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-64508 LS Sun, 25 Jan 2009 07:41:53 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-64508 I tried to order the affliction fight tonight thru comcast... all we got was a black screen. We tried ordering the HD and the regular PPV. When we tried calling comcast we waited on hold for over 30 mins then the customer service rep couldnt help and hung up on us. THis isnt the 1st time we've had trouble with a comcast PPV event. I'm switching to Dish or direct on Monday I tried to order the affliction fight tonight thru comcast… all we got was a black screen. We tried ordering the HD and the regular PPV. When we tried calling comcast we waited on hold for over 30 mins then the customer service rep couldnt help and hung up on us.

THis isnt the 1st time we’ve had trouble with a comcast PPV event. I’m switching to Dish or direct on Monday

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]]> By: steve http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-64481 steve Sun, 25 Jan 2009 02:56:55 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-64481 Im in Fl, and for tonights affliction, When you call comcast, the recorded message says there is a problem and the techs will have it fixed shortly (lie).....looks like ill be cancelling another event! I really regret switching to comcast now. I had directv but got suckered into the 99 dollar deal. i also have had problems with the last 3 fights ive ordered. no more ppv from me ever again! Im in Fl, and for tonights affliction, When you call comcast, the recorded message says there is a problem and the techs will have it fixed shortly (lie)…..looks like ill be cancelling another event! I really regret switching to comcast now. I had directv but got suckered into the 99 dollar deal. i also have had problems with the last 3 fights ive ordered. no more ppv from me ever again!

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]]> By: Kel http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40544 Kel Tue, 22 Jul 2008 11:46:21 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40544 DirectTv all the way, especially for MMA fans..Comcast was not available when I moved (Only Charter = just as bad), so I chose DirectTv...Praise Jeebus.. DirectTv all the way, especially for MMA fans..Comcast was not available when I moved (Only Charter = just as bad), so I chose DirectTv…Praise Jeebus..

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]]> By: Anonymous http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40341 Anonymous Mon, 21 Jul 2008 15:22:05 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40341 I work for Comcast. One Moment Please is caused by a connection problem. There is probably a loose connection in the back of the TV or maybe the box does need to be reset. Comcast can reset it over the phone or it can be done by unplugging the box for 15-30 seconds then plugging it back in. If you have a DVR, the UFC recording will be interrupted for those 30 seconds though. I honestly doubt that this will affect Affliction's buy rate. If the next card is as good as this one, most people will order again. Not to mention, its probably available for purchase via On Demand today. (Where On Demand is available). As far as Affliction's profit on this PPV, they'll get all the revenue that was generated from orders even if Comcast refunds your money. We'll just have to eat that revenue. Dave is absolutely correct about HDNet. We have not heard enough demand for HDNet. Every time someone calls in asking for a certain channel, we put in a channel request. So, either no one takes the time to call and ask for it or there just aren't enough people that actually want that channel. By the way, the reason 1-800 Comcast takes longer is because its a national number and it first has to re-route you back to the local number before connecting you to a live agent. I work for Comcast. One Moment Please is caused by a connection problem. There is probably a loose connection in the back of the TV or maybe the box does need to be reset. Comcast can reset it over the phone or it can be done by unplugging the box for 15-30 seconds then plugging it back in. If you have a DVR, the UFC recording will be interrupted for those 30 seconds though. I honestly doubt that this will affect Affliction’s buy rate. If the next card is as good as this one, most people will order again. Not to mention, its probably available for purchase via On Demand today. (Where On Demand is available). As far as Affliction’s profit on this PPV, they’ll get all the revenue that was generated from orders even if Comcast refunds your money. We’ll just have to eat that revenue.
Dave is absolutely correct about HDNet. We have not heard enough demand for HDNet. Every time someone calls in asking for a certain channel, we put in a channel request. So, either no one takes the time to call and ask for it or there just aren’t enough people that actually want that channel.
By the way, the reason 1-800 Comcast takes longer is because its a national number and it first has to re-route you back to the local number before connecting you to a live agent.

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]]> By: FJ http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40336 FJ Mon, 21 Jul 2008 15:09:37 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40336 I have DishNetwork and would recommend it to everyone. The DVR is badass I have DishNetwork and would recommend it to everyone. The DVR is badass

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]]> By: Jennifer http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40319 Jennifer Mon, 21 Jul 2008 13:55:12 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40319 Kirby: You're lucky :) my dad and one of my friends both have DirecTV and when we were watching football (during a light snow), the picture came in terrible. I just can't imagine spending the money to get a dish and hope it works. As much as I despise Comcast, I am stuck with them for now until we move to another area and get a different cable provider. The only other option we have is a place called WOW cable. I may give them a try. After I spent so much time on the phone (almost 3 hours total between all the phone calls I had to make) I finally got someone with a brain who said she'd credit my account. I ended up finding the fights online and watching them (if you would like a link to see them, just click on my name and you'll see the post in my blog.) It's not nearly the same seeing them online as it is on a big screen TV but oh well. At least I didn't have to pay for that. You guys all get the PPVs on channel 501? Ours is on 801. Interesting. Kirby:

You’re lucky :) my dad and one of my friends both have DirecTV and when we were watching football (during a light snow), the picture came in terrible. I just can’t imagine spending the money to get a dish and hope it works. As much as I despise Comcast, I am stuck with them for now until we move to another area and get a different cable provider. The only other option we have is a place called WOW cable. I may give them a try.

After I spent so much time on the phone (almost 3 hours total between all the phone calls I had to make) I finally got someone with a brain who said she’d credit my account. I ended up finding the fights online and watching them (if you would like a link to see them, just click on my name and you’ll see the post in my blog.) It’s not nearly the same seeing them online as it is on a big screen TV but oh well. At least I didn’t have to pay for that.

You guys all get the PPVs on channel 501? Ours is on 801. Interesting.

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]]> By: Seth K http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40310 Seth K Mon, 21 Jul 2008 13:20:10 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40310 Time Warner Cable in New York bent me over. I recorded the fights to watch on Sunday and the recording stopped about 30 seconds into the Arlovski post-fight highlight reel. I missed Fedor-Sylvia completely. So pissed. Besides some terrible commentary, the Affliction show was pretty compelling. Wonder if they'll pull off another show. Time Warner Cable in New York bent me over. I recorded the fights to watch on Sunday and the recording stopped about 30 seconds into the Arlovski post-fight highlight reel.

I missed Fedor-Sylvia completely.

So pissed.

Besides some terrible commentary, the Affliction show was pretty compelling. Wonder if they’ll pull off another show.

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]]> By: Dave http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40306 Dave Mon, 21 Jul 2008 12:58:23 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40306 I live in Virginia and had no problem ordering the Affliction PPV. I was able to DVR it and Fight Night. Ive actully never had a problem ordering ANY UFC PPV. My brother works for Comcast and he asked them about HDNET and the problem is that there isnt enough of a demand to get it. In order for Comcast to get it they have to pay HDNET a certain amount per customer per month and there arent enough people who want it to justify charging everyone for what 1 out of every 20 people wants. I live in Virginia and had no problem ordering the Affliction PPV. I was able to DVR it and Fight Night. Ive actully never had a problem ordering ANY UFC PPV. My brother works for Comcast and he asked them about HDNET and the problem is that there isnt enough of a demand to get it. In order for Comcast to get it they have to pay HDNET a certain amount per customer per month and there arent enough people who want it to justify charging everyone for what 1 out of every 20 people wants.

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]]> By: Joshua http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/comment-page-1/#comment-40291 Joshua Mon, 21 Jul 2008 08:21:29 +0000 http://fiveouncesofpain.com/2008/07/20/comcast-issues-with-affliction-banned/#comment-40291 I live in Indianapolis & Comcast is my provider. I was unable to get the fight through PPV. I live in Indianapolis & Comcast is my provider. I was unable to get the fight through PPV.

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